Receptionist / Team Support Co-ordinator

As Receptionist / Team Support Coordinator you will be the first point of contact for the firm in our busy and growing Manchester office, now a key regional hub supporting multiple service lines. 

This role is vital in setting the tone for our clients, visitors, and staff, and requires a warm, professional, and proactive presence at all times. A high level of client service, attention to detail, and pride in the appearance of reception, meeting rooms, and breakout areas is essential.

The role is available on full or part time hours, however it requires covering core office hours between 10am to 3pm (with some flexibility for important events outside these hours) and an onsite presence 5 days a week.

Key Responsibilities

Reception and Client Services

• Welcome and sign in all visitors, ensuring a professional and friendly first impression.
• Provide teas, coffees, and refreshments to guests and staff during meetings.
• Arrange and coordinate catering for internal meetings and client events.
• Perform regular checks of meeting rooms, reception, and breakout areas throughout the day and after each meeting.
• Carry out 'walk arounds' to ensure all client-facing areas remain clean, tidy, and clutter-free.
• Ensure meeting rooms are correctly set up with required materials 
• Coordinate and manage meeting room bookings and allocations.

Office Support

• Open, sort, scan and distribute incoming post, including for multiple service lines in the hub.
• Record hand-delivered and recorded post/deliveries and prepare outgoing post (including franking).
• Take responsibility for post office drop-offs including recorded deliveries.
• Monitor and maintain stock levels of office supplies and stationery.
• Coordinate orders with the accounts team and suppliers as needed.
• Liaise with facilities teams to report maintenance issues and follow up on resolution.
• Maintain kitchen areas including emptying dishwashers and cleaning the coffee machine.
• Act as a point of contact for general day-to-day office queries and tasks.

What Experience Do I Need?

• Previous reception duties required in a office environment, but not essential.
• Excellent interpersonal and communication skills, with a professional manner.
• Strong attention to detail and organisational skills.
• Comfortable with IT systems, including video conferencing platforms and Microsoft Office.
• Ability to multitask and stay calm under pressure in a fast-paced environment.
• A positive, proactive, and team-focused attitude.